LOS ANGELES, CA (August 13, 2013) – According to a recent nationwide survey, phone calls remain the number one method dental practices use to remind patients of upcoming appointments. To address this need, PatientActivator®, the award-winning patient communication & online marketing software from 1-800-DENTIST®, is offering dental practices a way to automate these reminders with Live Call confirmations. PatientActivator’s Live Call service helps practices easily reach 100% of their patients to confirm more appointments, automatically.
Combined with PatientActivator’s hallmark email and text reminders, Live Call helps dentists connect with all scheduled patients to eliminate no-shows and last minute cancellations. These telephone appointment reminders can be pre-recorded in the dentist or front office staff’s voice, or professionally recorded by the PatientActivator team. During the call, patients can instantly confirm the appointment with the push of a button or can choose to be directly connected to the office. When patients confirm, the office is automatically notified via email and through the online dashboard.
“The majority of dental practices spend between one and four hours weekly on appointment reminders,” said Michael Turner, CEO of 1-800-DENTIST. “Live Call confirmations can reduce that time by up to 40%. Live Call lets dental offices effortlessly reach out to all their patients and confirm appointments, while freeing up office staff to focus on other important priorities.”
In addition to appointment reminders, Live Call can be used to reactivate dormant patients and remind patients to stay consistent with their regular recall appointments. All reminders are scheduled according to the practices’ preferred timing. PatientActivator’s Live Call makes it easy to reach every patient every time – reducing no-shows, eliminating holes in the schedule and increasing production.
“PatientActivator was designed to help dental offices automate patient communications and keep practice schedules full,” added Turner. “The Live Call feature in PatientActivator is just one more way we help dental practices get more patients and keep them coming back.”
In addition to its hallmark patient communication features, PatientActivator provides suite of social media and online marketing tools to help dentists gather more patient reviews, promote themselves on Facebook, increase their online presence and attract more new patients online. The service offers the industry’s best customer service (unlimited live phone support with a friendly tech team) and is one of the only patient communication services dedicated exclusively to dentistry. Dentists and staff can find out more about Live Call confirmations and PatientActivator by calling 1-877-906-9363 or visiting www.1800dentist.com/PatientActivator.
1-800-DENTIST has been the nation’s premier dental marketing company since 1986, helping thousands of successful dentists grow their business. Beginning as a lead generation company for dentists, the program has delivered over 7 million new patient leads to member dentists. Today, 1-800-DENTIST is a total marketing resource for dentists, offering multiple products to help dentists attract, retain and optimize patients. In addition to its flagship PatientProducer® program (new patient leads), the company also offers PatientActivator® (automated patient communications and online marketing), ReputationMonitor® (online reputation management), ReActivator® (dormant patient reactivation) and WebDirector® (websites and online identity).
Contact: Betsy Roddy, 1-800-DENTIST, 310-215-6535