A M.

 

08-08-2017

Verified Patient 

Office cleanliness

Staff friendliness

Short wait time

Chairside manner

Explained treatment

The doctor has a horrible chairside manner. I will not be a returning patient.

JENNIFER G.

 

07-06-2017

Verified Patient 

Office cleanliness

Staff friendliness

Short wait time

Chairside manner

Explained treatment

My apt was at 1, and I ended up leaving just before 3. My checkup went well and all I needed was a routine cleaning. Wish I didn't have to wait so long.

DENISE D.

 

07-01-2017

Verified Patient 

Office cleanliness

Staff friendliness

Short wait time

Chairside manner

Explained treatment

I always have to wait at least 30 minutes in the front office before my scheduled appt. My usual dentist was on vacation so I saw Dr Peters. He measured my gums and he read off 3's and 4's with an occassional 5 and decided that I needed a periodontal consult. The perio then took his own measurements and called off mostly 5's, 6's and 7s which resulted in root planing and a bone graft. Makes me wonder about which dr was more correct in their assessment. Anyhow, they did all of the treatment right away in order to meet my insurance deadlines. So I'm thankful for that.

MARLENE S.

 

06-05-2017

Verified Patient 

Office cleanliness

Staff friendliness

Short wait time

Chairside manner

Explained treatment

Na

AMAD A.

 

05-21-2017

Verified Patient 

Office cleanliness

Staff friendliness

Short wait time

Chairside manner

Explained treatment

Everything went smoothly. From checking in, to the actual surgery, and post-op.

ZELENE P.

 

05-02-2017

Verified Patient 

Office cleanliness

Staff friendliness

Short wait time

Chairside manner

Explained treatment

The staff is extremely friendly and the doctor too. When he is doing work he will continuously as if you are ok or if you need a break.

ARYA M.

 

05-01-2017

Verified Patient 

Office cleanliness

Staff friendliness

Short wait time

Chairside manner

Explained treatment

After my meeting with the oral surgeon, I left the office feeling very uncertain about the options available and the lack of recommendations provided.

ARTURO O.

 

04-26-2017

Verified Patient 

Office cleanliness

Staff friendliness

Short wait time

Chairside manner

Explained treatment

I recommend West Coast Dental , they have a great team and service

PAUL W.

 

04-15-2017

Verified Patient 

Office cleanliness

Staff friendliness

Short wait time

Chairside manner

Explained treatment

No Longer fear going to a Dental Office

JENNIFER O.

 

04-03-2017

Verified Patient 

Office cleanliness

Staff friendliness

Short wait time

Chairside manner

Explained treatment

The staff was so friendly! I had a great experience!

EDUARDO J.

 

04-01-2017

Verified Patient 

Office cleanliness

Staff friendliness

Short wait time

Chairside manner

Explained treatment

I was waiting for an hour and a half until I walked away never coming back here again

DAVID R.

 

03-24-2017

Verified Patient 

Office cleanliness

Staff friendliness

Short wait time

Chairside manner

Explained treatment

Really liked the place (for going to the dentist). They were professional and friendly, but I really liked how when they wanted to do an extra cleaning treatment to help my gums (darn me for not flossing better), they took a break and had someone come in and explain it and how much it would cost. I chose to do it just to get the job all done.

SUZETTE B.

 

03-19-2017

Verified Patient 

Office cleanliness

Staff friendliness

Short wait time

Chairside manner

Explained treatment

I have had many years of complex dental procedures from root canals to implants and Dr. Refaat is by far one of the best dentist I have had the pleasure to work with.

KATHRYN T.

 

03-17-2017

Verified Patient 

Office cleanliness

Staff friendliness

Short wait time

Chairside manner

Explained treatment

So far very pleased.

SHYMYRA S.

 

03-11-2017

Verified Patient 

Office cleanliness

Staff friendliness

Short wait time

Chairside manner

Explained treatment

I came in the office to get 3 teeth extracted, and I was really nervous. The dental assistant was really nice and informative and the oral surgeon was excellent putting my mind at ease and extracting my teeth.

TAMARA L.

 

03-10-2017

Verified Patient 

Office cleanliness

Staff friendliness

Short wait time

Chairside manner

Explained treatment

All was good

BRIANNE R.

 

01-22-2017

Verified Patient 

Office cleanliness

Staff friendliness

Short wait time

Chairside manner

Explained treatment

I am all about customer service and I believe that the attitude of staff can change the entire experience of a customer. West Cost Dental had less than amazing customer service and the amount of time the guests were waiting PAST their appointment times was ridiculous. My appointment time was 9am and I was seen by Dr. Rafaad at 10:30. Appointments and timing need to be handled differently.

SONDRA J.

 

12-30-2016

Verified Patient 

Office cleanliness

Staff friendliness

Short wait time

Chairside manner

Explained treatment

Overall, this experience was frustrating. I had a lengthy wait in the waiting room, which is acceptable some of the time, but not all of the time. Then once i was seated in the dental chair, I had another lengthy wait and of course, their was another wait because I had to have consultation. There is never a wait to make a payment.

KRISTY M.

 

12-28-2016

Verified Patient 

Office cleanliness

Staff friendliness

Short wait time

Chairside manner

Explained treatment

I needed a lot of dental work and I was scared to start until my first appointment <3

MARY L.

 

12-10-2016

Verified Patient 

Office cleanliness

Staff friendliness

Short wait time

Chairside manner

Explained treatment

my extraction was painless and fast. the healing is quick and pain meds needed only the first day after.