Ralph E. Umali, DDS

Ralph E. Umali, DDS

9315 N Central Ave

Phoenix, AZ 85020

602-943-7297


About Our Office

Central Dental Care, located in Central Phoenix, has been serving Arizona for 20 years. Our mission is to provide high quality dentistry to all generations. Our skilled dental team listens to patients making sure you receive dental care custom to your need. Everyone deserves a healthy mouth and good looking teeth! Central Dental Care provides pain free dentistry. We give our patients personalized, friendly attention in a timely manor. We save our patients time and money by providing same day dental treatment that fits any budget. Central Dental Care uses the latest technology equipment and the best materials to ensure the highest quality dentistry with lasting results, in most cases, even a lifetime.

Languages Spoken
  • Bosnian
  • English
  • Spanish
Associations

Office Hours

Monday
10:00
-
19:00
Tuesday
7:00
-
16:00
Wednesday
10:00
-
19:00
Thursday
7:00
-
16:00
Friday
10:00
-
19:00
Saturday
7:00
-
15:00
Sunday
7:00
-
15:00

Payment Options

Credit Lines Accepted
  • Carecredit
American Express ATM and debit cards Discover MasterCard Visa

Associates

Mark A. Espinoza, DDS
Mark A. Espinoza, DDS
Creighton University School of Dentistry 1995
Ralph E. Umali, DDS
Ralph E. Umali, DDS
University of the Pacific 1988

Services We Offer

  • Anesthesia-Sedation
    • nitrous oxide (laughing gas)
    • oral sedation
    • local anesthesia
    • IV sedation (in office)
  • Cosmetic Dentistry
    • Teeth Whitening
    • dental bonding
    • porcelain dental veneers
  • Endodontics
    • root canal therapy
  • Oral Surgery
    • simple tooth extractions
    • impacted wisdom teeth
    • dental implants (surgical placement)
    • non-impacted wisdom teeth
  • Orthodontics
    • retainers
    • Invisalign®
    • dental braces
  • Other Clinical Services
    • bruxism (teeth grinding)
    • night guards
    • snore guards
    • TMD
  • Periodontics
    • gum surgery
    • root planing
    • scaling
  • Restorative Dentistry
    • dental crowns
    • dental bridges
    • dental implants (restoration)
    • dentures (upper and lower)
  • Technology
    • digital xray (CDR)
    • Cerec


Complimentary Amentities


 

 

Patient Reviews


  • Yen H.
    •  
    11-02-2017
    Verified Patient 
    Office cleanliness
    Staff friendliness
    Short wait time
    Chairside manner
    Explained treatment
    Very friendly staffs. Dr. Lin help guide me to the right path with my dental care. Love the fact that they are open on the weekends with later hours and every thing is right there. Most dentist have me running around town with different treatments. I highly recommend this dentist office.
  • Cindy C.
    •  
    10-11-2017
    Verified Patient 
    Office cleanliness
    Staff friendliness
    Short wait time
    Chairside manner
    Explained treatment
    I went to Central Dental Care and had a crown put in and it was virtually painless.The staff and Dr Mendoza are exceptionally nice and friendly and I recommend their office to anyone who needs dental work done.Thank You!
  • Belinda D.
    •  
    09-07-2017
    Verified Patient 
    Office cleanliness
    Staff friendliness
    Short wait time
    Chairside manner
    Explained treatment
    On Thursday, August 31st, I set an appointment for my 88 year old father to be seen by the denturist to have his lower denture relined. It was set for 11:30 am, Monday, Sept 4th (Labor Day). I questioned whether the appointment was valid and was told yes - that the denturist would see my father. On Sept 3rd, I received an email to confirm the Sept 4th appointment time. My father and I arrived at the appointment time and was told the denturist did not come in, hence, my father could not be seen. I was further told the front desk staff had left messages and tried to reach me by cell. I did not receive any messages and my phone history had no missed calls. I drove from my home in northwest Peoria to pick up my father in south Phoenix only to arrive at your north central office and be told that the denturist was not in the office Sept 4th. The front desk staff were not apologetic or sympathetic whatsoever. They only repeated they'd tried to notify me before the appointment. If I had received any missed calls or messages from your office I would called and would NOT have shown up only to be sent away. I will not be returning to such an unprofessional practice. As such you have lost my business and those of our dear friends that have been previously treated by your practice. I've since taken my father elsewhere and will have new upper & lower dentures made because the dentures your practice provided my father 10 months ago were poorly made. The bite was way off, dentures were missing the back teeth areas and the liner was inadequate.
  • Kelly M.
    •  
    08-28-2017
    Verified Patient 
    Office cleanliness
    Staff friendliness
    Short wait time
    Chairside manner
    Explained treatment
    I would like to express my appreciation to the entire Staff for the up beat and happy envirement to put people at ease with a stressfull situation. My experience with Dr. Mark , Stephanie , Dr Lee and staff was as always a Great Time. i felt that i should have paid for a ticket at the comedy club , a good time is not something you associate with going to the dentist but i have to say i Really Did . Thank you for making it just that and i know the Cleaning Stephanie did was first class , why because she told me so , hahahahahah Kelly
  • Annette S.
    •  
    07-29-2017
    Verified Patient 
    Office cleanliness
    Staff friendliness
    Short wait time
    Chairside manner
    Explained treatment
    The staff is very accommodating and very friendly. Dr. Espinoza is truly amazing. I have sensitive teeth and was scare to get braces. He was very careful the entire process. Thank you Dr.Espinoza you did an amazing job. I can't stop smiling, my teeth are just perfect. After getting my retainer and reading the instructions on caring for them, I have to say the part about never ever putting them inside boiling water was hilarious. I will definitely keep that in mind.Again, thank you and your staff. Glad is over but I will be back for my cleaning and whitening.
  • Andy A.
    •  
    05-01-2017
    Verified Patient 
    Office cleanliness
    Staff friendliness
    Short wait time
    Chairside manner
    Explained treatment
    They do a nice job cleaning
  • Jonathan S.
    •  
    01-18-2017
    Verified Patient 
    Office cleanliness
    Staff friendliness
    Short wait time
    Chairside manner
    Explained treatment
    45 minute wait in the lobby is far too long for a 9am appointment. If you know you are running that far behind, let me know so I don't sit in the lobby. A magazine or two wouldn't hurt.
  • Madeline P.
    •  
    01-18-2017
    Verified Patient 
    Office cleanliness
    Staff friendliness
    Short wait time
    Chairside manner
    Explained treatment
    I gave insurance information the day before the appointment, it was verified and I was told charts would be noted. My ex husband took the children in for their appointment and I had to, once again, give my ssn over the phone and insurance info. Unacceptable. Additionally, they had to wait approximately 2 hours to be seen and cleaned. My children told me they have cavities but didn't need to be seen for filings? This doesn't make any sense. I'm not very happy with this visit.
  • Regina J.
    •  
    01-09-2017
    Verified Patient 
    Office cleanliness
    Staff friendliness
    Chairside manner
    I was initially informed that I would be getting temporary crowns, I was there for 8 hours,because the dentist decided to make my permanent crowns that day..I am a insulin dependent diabetic..the receptionist had to go out and get me a protein drink because my blood sugar levels dropped.. I am Vey displeased with one of my crowns..it looks like a child made it.. When I questioned the matter.. The subject was changed.. I'm very unhappy..?? I would like another crown.. The other crown that we made is Beautiful...
  • Lee F.
    •  
    01-09-2017
    Verified Patient 
    Office cleanliness
    Staff friendliness
    Short wait time
    Chairside manner
    Explained treatment
    Waited 30 minutes after appt time before being called. I am happy with the cleaning I got from the hygienist Allie. I would give her 4 stars. She did a good job cleaning my teeth, and going over my xrays later in the appt, to explain things she had raised concerns about earlier in the appt my gum measurements, roots, bone, etc. I was not at all happy with the backup dentist, don't know his name. He came in and looked at the xray and said it looked good, so I asked 'good in what way?' meaning no cavities? healthy gums? etc. He went off about he's the medical professional and I should just accept his opinion or something to that effect. Apparently he's an argumentative and defensive medical professional that doesn't like being asked questions by patients. I like Dr Espinoza, but I would not want to be seen again by the backup dentist. I've been going to CDC for close to 3 years and have liked it, the hygienists have always done a good job and been friendly. But it seems like the practice has expanded alot, all new faces (all friendly, except for said second dentist), The long wait time to be called is an indication that CDC now has more patients than they can handle, so I'm planning to change dentists before my next appt. Another factor is that I don't work in N Phx anymore and I plan to find something closer. I appreciate Dr Espinoza and am happy with the work that he and the hygienists have done on my teeth over the past 2+ years.
  • Ella L.
    •  
    01-08-2017
    Verified Patient 
    Office cleanliness
    Staff friendliness
    Short wait time
    Chairside manner
    Explained treatment
    had teeth cleaned, no flossing was done, very quick today.
  • Dorne G.
    •  
    01-07-2017
    Verified Patient 
    Office cleanliness
    Staff friendliness
    Short wait time
    Chairside manner
    Explained treatment
    Mark just a thought why can't you keep employee's. Maybe you should start thinking about quality instead of quantity.
  • James C.
    •  
    01-01-2017
    Verified Patient 
    Office cleanliness
    Staff friendliness
    Short wait time
    Chairside manner
    Explained treatment
    glad I switched dentists
  • Jimmy V.
    •  
    12-28-2016
    Verified Patient 
    Office cleanliness
    Staff friendliness
    Short wait time
    Chairside manner
    Explained treatment
    Just a great overall experience at the dentist!
  • Adora S.
    •  
    12-27-2016
    Verified Patient 
    Office cleanliness
    Staff friendliness
    Short wait time
    Chairside manner
    Explained treatment
    1. Lack of time management: I am switching dentists because of the time I have wasted in the waiting room and then in the chair waiting for the dentist to see me. Plan on being there 2-3 hours beyond what you're expecting. 2. Lack of front office knowledgable staff: In the front office, the operators constantly throw you from one to the other, and no one knows what's happening. Also, they don't get back to you when you're waiting on a response from them in regards to critical information. You have to chase after them to get the information you requested, days, if not weeks prior. 3. Pushy service: It certainly feels like it's a sales floor, not a dentist clinic. They told me I was covered and I have no waiting period while that was not true, as I just found out that my insurance did not pay for any of my fillings and I have a balance on my insurance account of over $500. They are much more interested in getting an operation done and instantly booking it, regardless of it's necessity. 4. Disorganized: The entire staff is disorganized. There doesn't seem to be efficient communication amongst employee's in the office. 5. Every time I have been there, except for my last visit, I was extremely frustrated due to all the reasons mentioned and their lack of respect for my time. 6. The fill-in hygenist they had the first time I went there was very sweet and she did a good job, so was the Dentist Assistant during my last visit. Other than that, my experience has been terrible.
  • Sean H.
    •  
    12-13-2016
    Verified Patient 
    Office cleanliness
    Staff friendliness
    Short wait time
    Chairside manner
    Explained treatment
    I understand a certain amount of on-the-job training is necessary, but I'd have preferred not to have the doctor directing her every movement while all four of their hands were in my mouth. She managed to spray water up my nose and down my face into my ear. I then had to argue with the doctor about how much work I was there to have done; he wanted to pull all 5 teeth, I told him to just do one side. He seemed rather impatient to do everything in one session and leave me with a pounding skull all weekend. The only reason I'm going back is because I already paid in advance, but one more visit like this one and I'll start over again somewhere else.
  • Jessica C.
    •  
    11-20-2016
    Verified Patient 
    Office cleanliness
    Staff friendliness
    Short wait time
    Chairside manner
    Explained treatment
    went in for a cleaning and wasn't seen for over an hour from my scheduled appointment time. Everyone is friendly but wait was way too long.
  • Larry B.
    •  
    11-17-2016
    Verified Patient 
    Office cleanliness
    Staff friendliness
    Short wait time
    Chairside manner
    Explained treatment
    Very thorough treatment. Doctor and staff are very friendly and went out of their way to make sure I understood why I needed the treatment proposed. Considering premiums for dental insurance, their in-house discount program cannot be beat.
  • Kay S.
    •  
    10-31-2016
    Verified Patient 
    Office cleanliness
    Staff friendliness
    Short wait time
    Chairside manner
    Explained treatment
    did explain treatment very well, do not share results from x=ray, around whole mouth, and compare gum number resluts from the previous visit. kay
  • Walter A.
    •  
    10-23-2016
    Verified Patient 
    Office cleanliness
    Staff friendliness
    Short wait time
    Chairside manner
    Explained treatment
    I went in with a hope of getting a fair deal on extractions, and they met and exceeded my expectations.