Dentist and staff were knowledgeable and caring--I felt I was in good hands.

My dentist contacted me immediately after my short notice of broken crown. They made my situation less stressful and treated so fast! Thank you so much!

My experience with the Staff and Dentist Dr. DeValle was terrific! The friendliness, the manner in which her staff performed their duties And the manner in which the dentist explained the problems I have with my teeth and the treatments I needed reassured me that I had chosen the best care for me and my family. I would highly recommend Dr. Mercedes De Valle to anyone who has a fear of dentistry. She is one of the best around!

Dr. del Valle, and staff, are very friendly and knowledgeable. They discuss all treatment options, and thoroughly explain all procedures. I initially saw Dr. del Valle in an emergency situation, and after that experience I decided to make her my new dentist. AND, she has a good sense of humor.

Any concern about being a new patient quickly disappeared. I knew I was with an informed and professional team who really seemed to care.

This was the first time going to the dentist where everyone took their time to explain what exactly was going on. Truly felt like I was in good hands!

My X-rays and Cleaning were done swiftly and with care. Everything was explained well and the recommendations for future visits were gone over thoroughly and it was over all an easy process. Will continue to see Mercedes R Del Valle for my future dental needs!

I had high expectations going to this dental office. The best parts were my interactions with Juan, who did my x-rays and photos and assisted in my exam and fillings. He kept the monitor where I could see it, explained everything relevant to me in depth, and was very gentle and precise. His comments matched those of the dentist without the two talking beforehand. I learned a lot about my teeth and felt confident the advice I was given was not manipulative at all. The fillings I got look great. Karen, the hygenist, was also quite nice and did a thorough job with my cleaning. My two complaints are that Dr. Del Velle was a bit too rough during the procedure. I had no pain at the time, but my jaw was bruised and bothered me for a number of days. I don't bruise easily, and I've had other fillings before and never experienced anything similar. I think she was just a tad cavalier, since it was a routine and easy procedure for her. I was also not quite kept up with a change in the procedure that affected the cost. I did not feel I was cheated, but I thought I'd mention this in my review in case it becomes a trend in future reviews. The cost was a good bit higher than my estimate, which rankled me somewhat.

Always explains my treatment to me and helps me with any questions about procedures!

I would recommend Dr. Del Valle to anyone looking for a dentist in the Eugene area. I had not been to a dentist in several years, and know that I had some issues to deal with. I was able to tell her and her staff about my situation, and they were all very understanding and realistic. I was impressed with her skill and chairside manner, and actually thoroughly enjoyed my visit. I love that Dr. Del Valle as well as most of her staff are bilingual, and her patient demographics are very diverse. It's a very welcoming place!

Cleaning and check up.

My experience/office visit with this dentist and staff was very nice. Professional and friendly atmosphere with the dentist and staff. Very pleased with the services i received.

We love Dr. DelValle and all her staff!

Dr Del Valle and Karen have transformed my dental health since I have been a patient. Office atmosphere is always fun and enjoyable. Almost makes me look forward to my visits. Thanks everyone.

Wouldn't ever think of switching dentist while living in Oregon when we found the best already!! Thank you for great service!

My dentist is awesome, and I absolutely love my hygienist.

Your assistant showed she was still learning but with you as her teacher she will do wonderful your a good person and a wonderful dentist

From the front desk, hygienist, assistants, to the Doctor. Everyone at Dr. Del Valle's office is kind, informative, and professional. The best!

I like the doctors who work there, but I don't like the billing process. I had been having small little issues with that in the past and now. Rates changed in the past or problems with my bill. I had been questioning my last statement for a while, and still I don't have a satisfactory answer. I was told my insurance paid less, and I had to pay more. When I checked with my insurance, the payments and rates didn't match. I'm still waiting from the office to contact me.

Everybody is friendly and courteous. All staff explain every procedure well to assure full understanding. Dr. Del Valle, Karen, and Juan all provide excellent patient care.