The last time I visited, i was told I would get a scaling. After almost an hour and a half of waiting in the chair, I just received a manual floss. I lost a full day of work for this mid morning appointment. The dentist I had in Los Angeles onlu took that long when he had to administer anesthesia, remove mercury filling and replace them with the porcelain fillings. I have never waited so long to receive no expert work. On top of that, I was charged for the scaling which never happened. I don't understand the point of waiting so long if I wasn't a walk-in.