Fred Joyal: But seeing that dentist regularly is critical. Now a lot of people have, they don't know how to find a dentist and or it's a very personal choice to find a dentist. And this is what I've learned over the years is people, they have very specific needs, and they have a lot of apprehension about finding someone. It's kind of why I have my business is because they want to talk to somebody about the dentist before they go see him. They wanna ask what he does.
Joe Bauer: Yeah, and especially in Southern California, we have so many people that move here every year. I mean, the turnover is tremendous and the growth is tremendous so there's a lot of people that don't have a reference point when they get here, they don't know somebody to ask, they don't know where to go so 1-800-DENTIST is the place to be.
Fred Joyal: Well, and you know, they may have had a great dentist and he's back in Ohio, and they just can't get back there anymore. And they miss that relationship; they don't know how to establish it. So what they're really looking for is a dentist who cares about them. You want somebody who has great technology cause there's a lot of new stuff too, but -
Joe Bauer: Yeah okay, so if I go to the website or make a phone call, what happens next?
Fred Joyal: You tell me where you're looking for a dentist cause geographically you want it to be convenient for you. You want to go, you want to go start a relationship with this practice that's ongoing, that you feel comfortable going there and you really start to learn and take care of your teeth. And so then you can say I want somebody with Saturday hours, I want somebody who does veneers, things like that. I maybe I want somebody who's, maybe I want a woman, maybe I want somebody who's been to USC, even. You can ask me all those things. But what I've done is I've sent hundreds and hundreds of patients to my dentists, I know how great they are, how happy people are with them, and those are the dentists that I refer to people.
Joe Bauer: Ya see, so there's the answer. They get a personal relationship almost with you. I mean, and through you, you find a dentist for them. Is that right?
Fred Joyal: I'm like the really smart neighbor or guy in a cubicle next to them who's been to hundreds of dentists and say no, these is the guys to go to or this is the woman to go to.
Joe Bauer: Yeah, you know Fred, I knew that the minute I saw you. I said, this is a smart neighbor. I say I want to live, where you are, I want to live next door. So there's sure number one source for finding a dentist right there. All right because they take every smile, personally, right 1-800-DENTIST. Thanks Fred.
Fred Joyal: Thank you Joe.
Joe Bauer: All right, San Diego Living is coming right back.