Employment Opportunities

We thank you for your interest in a career with Futuredontics, Inc. It is our mission to find talented, enthusiastic, team-oriented people who are willing and able to help grow the company and themselves. We support furthering employee education and always make it a priority to promote from within.

1-800-DENTIST offers competitive compensation and an excellent benefits package to full-time employees. Benefits include medical, dental, vision, 100% company-sponsored life insurance and long-term disability insurance, a 401(k) plan, and paid time off. "Fringe benefits" include a flexible spending plan, a generous holiday schedule, an in-house massage therapist, a casual and friendly atmosphere, free parking and more!

We are headquartered in the Howard Hughes Business Center in Los Angeles, CA, directly off I-405. Click here for our address and driving directions.

1‑800‑DENTIST® is looking for articulate, ambitious and motivated individual. This job is a terrific opportunity for a committed, career-oriented person who wants to work in the friendly, supportive environment of a dynamic organization. If you are an experienced sales professional with a talent for closing, and are looking for a sale you can believe in, where all parties benefit, this may just be the right sales position for you.

You must:

• Be energetic.
• Be ambitious and driven by results.
• Be talented.
• Be positive.
• Be organized and thorough.
• Be appropriately aggressive and persistent.
• Work hard. Play hard.
• Make us laugh. Have fun.
• Work well under pressure.
• Be focused. Know our product and your audience.

Job duties include (but are not limited to):

New Customer Sales:

• Identify prospective members from Goldmine database within an assigned Marketing area (DMA).
• Contact prospective members to learn about their practice needs and goals.
• Perform Marketing Self-Assessment, if appropriate.
• Present marketing "diagnosis" and "treatment plan" in a consultative manner which addresses prospective needs and provides options.

Member Up-selling:

• Maintain periodic contact with current members to discuss results regarding program(s) to date, additional sales opportunities, and to cultivate referrals.
• Present 1‑800‑DENTIST® and Patient Activator® services that may create additional member value.

Dental Practice Marketing Expert:

• Understand industry issues and effectively communicate ways that dentists can improve their practice performance with our products and services.
• Master knowledge of 1‑800‑ DENTIST® and Patient Activator® features, benefits, tools and insights to be the best possible consultant-in particular the Marketing Self Assessment.
• Create impression that we are the one stop marketing resource for dental practices.

Time and Territory Management:

• Develop plan to most effectively utilize sales and consulting time to meet or exceed sales goals.
• Develop and maintain sales pipeline.
• Acquire new members in a prospective "region"
• Maintain notes and follow-up activity within Goldmine and PRISM.
• Report on market and competitive intelligence gathering.
• Participate in sales team information sharing.
• Master and utilize all tools and resources to achieve or exceed sales goals.

Required Skills:

• Business to Business Selling to Professionals
• Consultative Selling
• Selling Intangible Services
• Advanced Verbal Communication
• Effective Telephone Skills
• Great Listening Skills
• Effective Writing Skills
• Proficient E-mail Skills
• Good Internet Research Skills
• Proficiency with Microsoft Office (Word, Excel, Outlook)
• Good Organizational Skills and Ability to Multi-Task
• Attention to Detail
• Excellent Time Management
• Bachelor's Degree is preferred

Previous Experience Desired:

• Minimum of 2 years of telephone sales experience
• Previous experience with Goldmine or other CRM
• Previous experience with SQL
• Knowledge of WebEx presentation software

Other requirements:

• Ability to handle cold calling
• Ability to consult with prospects and members about their growth challenges and marketing needs.
• Effectively present our programs to prospective members.
• Email, fax and mail collateral information to prospective members
• Follow-up on sales pipeline prospects.
• Close as many sales as available.
• Attend trade shows/seminars.

Candidate MUST submit the following for consideration to mailto:SalesJobs@futuredontics.com:

• Resume
• Salary History
• Salary requirements

Only candidates being considered will be contacted.  Include "RMC" in the subject heading of your email. NO CALLS PLEASE.  All qualified candidates will be subject to a background check.  Only candidates being considered will be contacted.

Compensation: DOE

1‑800‑DENTIST_® is looking for a Member Services Support Representative.  The ideal candidate will be an energetic person who works well under pressure and has previous experience in customer service.  We need someone who is well organized, thorough, focused and willing to learn the audience.

Job Responsibilities:

The primary focus is to provide outstanding and unwavering customer service to the 1‑800‑DENTIST_® members. This representative must be a self-starter who is detail oriented, accomplishes tasks quickly and efficiently and has the ability to think on their feet. They must also be supportive of a team environment and having a sense of humor is a plus!

Required Skills:

• Strong phone/people skills.
• An ability to listen, acknowledge and address concerns
• Basic computer and typing skills. (Experience with Word is helpful.)'s
• Demonstrate effective oral and written communication skills
• Flexibility and a willingness to pick up extra tasks as they present themselves.
• Demonstrate ability to effectively use time management and organizational skills
• Ability to multitask is a must.

Compensation:

• DOE

To Apply: 

Candidate MUST submit the following for consideration to memberservicesjobs@futuredontics.com

• Resume
• Salary History
• Salary requirements

Include "MS Representative" in the subject heading of your email. NO CALLS PLEASE.  All qualified candidates will be subject to a background check.  Only candidates being considered will be contacted.  

Do you take pride in being remarkably helpful?

Do you listen closely so that you can be compassionate and open-minded with everyone you meet?

Do your friends and co-workers tell you that you are contagiously positive?

The Operators at 1-800-DENTIST are renowned for these traits and are available to help consumers 24 hours a day, 7 days a week, 365 days a year.

We are currently hiring new Operators for our Los Angeles Call Center.  We have a diverse blend of employees who all have one thing in common - they love working for a company that "walks our talk" and has a positive impact on the world. 

Starting pay is typically between $11 and $12 per hour based upon your skills and experience.  As a new Operator Trainee, you must successfully complete a six-month introductory period to become eligible for wage increases, paid holidays (including your Birthday!) and health benefits.  This is a full-time position and you can expect to work pre-dawn or late-night and weekends as you get started.   Schedule flexibility increases with your availability for busy shifts, and with experience and excellence on the job.

If you have strong computer skills, experience in sales or customer service, and a penchant for punctuality . . . we hope that you'll apply for an interview.  

Candidates should email their complete resume to opsjobs@futuredontics.com. Please, include "Operator" in the subject heading of your email.  NO CALLS PLEASE.   All qualified candidates will be subject to a background check.

*All qualified candidates will be subject to a background check.