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What’s the “deal” with jobs at
1-800-DENTIST?

1-800-DENTIST®, the nation’s #1 dental marketer, is a fast-growing, venture-backed company. Since 1986, we’ve helped over 7 million people find their perfect dentist. Today, thousands of dentists nationwide use our suite of dental marketing solutions to better serve their patients. We owe our success to a hard-working team who understands the value of a fun, dynamic work environment.

Whether you’re an experienced professional ready for new challenges or a recent grad looking for a great ground-floor customer service job, 1-800-DENTIST has the leadership and resources to make great things happen in your career. Our Los Angeles office is conveniently located near the 405 and LAX airport. Dress is casual, and innovative ideas are encouraged. We offer competitive benefits including medical, dental and vision coverage, a 401K plan, paid time-off — the works. If you’re looking for the opportunity to grow with a true industry leader, 1-800-DENTIST is the place for you.

Employment opportunities at 1-800-DENTIST

Senior Affiliate Marketing Manager

Be part of an industry leader.  We are looking for an experienced Senior Affiliate Marketing Manager who wants to be part of an innovative, analytical and dynamic marketing team in a fast paced, ever-changing environment.

The Senior Affiliate Manager is responsible for the strategy, management and performance of the affiliate channel. You will oversee all aspects of the affiliate channel; recruiting and developing relationships with affiliates, creating plans to grow the channel profitably, developing offers to expand the program, negotiating deal structures and terms, setting up affiliate campaigns, analyzing and reporting performance, and optimizing campaigns to achieve company goals.

If you enjoy managing direct response campaigns (CPL or CPA), building strong affiliate relationships, and analyzing data to improve performance, please apply to join our marketing team and play a key role in the growth of 1-800-DENTIST.

Responsibilities:

  • Develop strategy and create execution plan for the affiliate channel
  • Identify opportunities, recruit new affiliates and negotiate financial structure of deals (CPA, CPL etc.)
  • Develop and manage partner relationships proactively
  • Track and report performance of the channel. Analyze channel data to maximize leads and profits.
  • Set up campaigns, manage ongoing communication, optimize creative strategy
  • Keep up with industry trends and monitor competition
  • Proactively manage affiliate compliance with terms

Requirements:

  • Bachelor’s degree in business, marketing, or related field
  • Five years of experience in affiliate management, preferably in lead generation
  • Experience with affiliate management platforms such as DirectTrack, Cake Marketing, etc.
  • Strong relationship management and negotiation skills are essential
  • Ability to generate reports and analyze data to recommend strategies
  • Strong multi-tasking and problem solving skills along with ability to meet aggressive deadlines
  • Excellent verbal and written communication skills

 

for Senior Affiliate Marketing Manager

NO CALLS PLEASE. All qualified candidates will be subject to a background check. Only candidates being considered will be contacted.

Customer Service Representative

1-800-DENTIST is looking for an enthusiastic, articulate, detail-oriented individual to join our Customer Service Team. The focus of this position is to provide service and support to our member dentists and their office staff. This representative must have strong interpersonal skills, accomplish tasks efficiently and have the ability to think on their feet. Salary range is commensurate with experience.

Responsibilities:

As the first point of contact for our member dentists, Customer Service Representatives at 1-800-DENTIST must have fine-tuned customer service skills. This Customer Service Representative must also be able to solve routine and complex issues to promote client satisfaction, as well as remain professional and courteous in emotionally charged situations.

Qualifications:

  • A proactive self-starter with experience providing ongoing Business to Business client service support
  • Analytical and creative problem solving skills
  • Excellent communication, both written and verbal, with strong attention to detail
  • Call center experience a plus
  •  The ability to remain professional and courteous in emotionally charged situations
  • The ability to solve routine and complex issues to promote client satisfaction
  • Able to enter and maintain member information
  • Exceptional listening and problem-solving skills
  • Strong time management and organizational skills, with the ability to prioritize and multitask
  • Two-year college degree preferred
  •  

    for Customer Service Representative

    NO CALLS PLEASE. All qualified candidates will be subject to a background check. Only candidates being considered will be contacted.

    ReActivator Customer Service Representative

    1-800-DENTIST is growing our ReActivator team and looking for a Customer Service Representative who will contact inactive patients and invite them back to the dental practice. The ideal candidate will be able to send emails, speak with dental office mangers/receptionists, and have the poise and skill to handle challenging phone conversations in a professional manner.

    Must Have:

    • Able to work between 3pm and 8pm Monday - Friday
    • Basic computer skills, Word, Excel, Outlook
    • The ability to remain professional and courteous in handling customer issues
    • Sales mentality – know how to close the deal
    • Strong written and oral communication skills
    • Call center experience a plus

     

    for ReActivator Customer Service Representative

    NO CALLS PLEASE. All qualified candidates will be subject to a background check. Only candidates being considered will be contacted.

    Sales Representative

    1-800-DENTIST is looking for self-motivated, results-driven, individuals who are not afraid of success! If you are passionate about winning, come join a group that knows how to win. Our Sales Representatives have the potential to make over $100,000/ year.

    Responsibilities:

    Sales Representatives at 1-800-DENTIST are responsible for actively growing our dental membership by offering marketing solutions to dental offices. The Sales Department is a fast-paced environment that rewards self-starters who meet and exceed ambitious sales goals.

    Requirements:

    • Exceptional verbal and written communication skills
    • CRM experienced preferred
    • Minimum 2 years sales experience

     

    for Sales Representative

    NO CALLS PLEASE. All qualified candidates will be subject to a background check. Only candidates being considered will be contacted.

    Senior Software Engineer

    Looking for a rock star to lead our product engineering group. Your principal responsibility is to create a robust, scalable technical foundation for all 1-800-DENITIST products. You will be part of a group operating like a startup and you will have tremendous impact from day one. We are looking for someone who can research and embrace new technologies quickly and just as easily abandon tech that doesn’t suit our product and business goals. Creativity is a key requirement for this position. The right candidate will challenge convention, offer solutions and most importantly be able to deliver results on time.
    The product engineering group will work hand in hand with product management to execute product development using an Agile approach. The specific methodology is unimportant, but the goal is to work closely in an iterative manner at all phases of the project.

    Just some of the qualifications:

    • Amazing new product development chops Deep web application expertise and appreciate the benefits of loose coupling
    • On top of all the latest web technologies
    • Create and manage scalable API libraries Well-versed in multiple languages/platforms, including but not limited to: C#, Java, PHP, Javascript, HTML, CSS, JSON, XML, .NET, JQuery, SQL-Server, MySQL
    • Familiarity with native mobile, both native and HTML5
    • Ability to work with and without direction
    • Familiarity with health care information management platforms a plus, but not necessary
    • Excellent communication skills, both written and oral
    • BS/MS degree in Computer Science, Applied Math, Physics, or related field from a leading institution
    • You have 7+ years of direct experience

     

    for Senior Software Engineer

    NO CALLS PLEASE. All qualified candidates will be subject to a background check. Only candidates being considered will be contacted.

    Senior Software Architect

    Looking for a wicked-smart problem solver with outstanding coding skills to lead our product engineering group. Your principal responsibility is to create and manage a robust, scalable technical foundation for all 1-800-DENTIST products. While 1-800-DENTIST is an established company, this group operates like a startup, and you will have tremendous impact from day one. We are looking for a technical visionary. You are passionate about the extraordinary, you are passionate about the user experience, and you want to actually make a difference with your work. You quickly research and embrace new technologies and just as easily abandon tech that doesn’t suit our product and business goals. While the right candidate will be responsible for a lot of strategic decisions, you will also require a great deal of tactical and technical chops. In other words, you will be expected to get your hands dirty in code and love it.

    The product engineering group will work hand in hand with product management to execute product development using an Agile approach. The specific methodology is unimportant, but the goal is to work closely in an iterative manner at all phases of the project.

    Just some of the qualifications:

    • Portfolio of web application products
    • Deep web application expertise and appreciate the benefits of loose coupling
    • On top of all the latest web and mobile technologies. If you own a lifetime pass to comicon, you qualify
    • Create and manage scalable API libraries
    • Well-versed in multiple languages/platforms, including but not limited to: C#, Java, PHP, Javascript, HTML, CSS, JSON, XML, .NET, JQuery, SQL-Server, MySQL
    • Familiarity with native mobile, both native and HTML5
    • Continuous integration
    • Familiarity with health care information management platforms a plus, but not necessary
    • Serve as a leader and mentor to other engineers on the team and assist in hiring future engineers
    • Engage in daily engineering and architecture activities focused on an integrated stack of services oriented software
    • You have 10+ years of direct experience
    • Excellent communication skills, both written and oral
    • BS/MS degree in Computer Science, Applied Math, Physics, or related field from a leading institution

     

    for Senior Software Architect

    NO CALLS PLEASE. All qualified candidates will be subject to a background check. Only candidates being considered will be contacted.

     
     
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