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What’s the “deal” with jobs at
1-800-DENTIST?

1-800-DENTIST®, the nation’s #1 dental marketer, is a fast-growing, venture-backed company. Since 1986, we’ve helped over 7 million people find their perfect dentist. Today, thousands of dentists nationwide use our suite of dental marketing solutions to better serve their patients. We owe our success to a hard-working team who understands the value of a fun, dynamic work environment.

Whether you’re an experienced professional ready for new challenges or a recent grad looking for a great ground-floor customer service job, 1-800-DENTIST has the leadership and resources to make great things happen in your career. Our Los Angeles office is conveniently located near the 405 and LAX airport. Dress is casual, and innovative ideas are encouraged. We offer competitive benefits including medical, dental and vision coverage, a 401K plan, paid time-off — the works. If you’re looking for the opportunity to grow with a true industry leader, 1-800-DENTIST is the place for you.

Employment opportunities at 1-800-DENTIST

Customer Service Representatives

Futuredontics is looking for an enthusiastic, articulate, detail-oriented individual to join our Customer Service Team. The focus of this position is to provide service and support to our member dentists and their office staff. This representative must have strong interpersonal skills, accomplish tasks efficiently and have the ability to think on their feet. Salary range is commensurate with experience.

Responsibilities:

As the first point of contact for our member dentists, Customer Service Representatives at Futuredontics must have fine-tuned customer service skills. The Customer Service Representative will provide coverage for member dentist’s in-bound calls and support for out-bound call campaigns as well as software installation and set-up.

Qualifications:

  • A proactive self-starter with experience providing ongoing B to B client service support
  • Computer literate and tech savvy
  • Proficient in data analytics
  • The ability to remain professional and courteous in emotionally charged situations
  • The ability to solve routine and complex issues to promote client satisfaction
  • Call center or collections experience a plus
  • Excellent communication, both written and verbal, with strong attention to detail
  • Strong time management and organizational skills, with the ability to prioritize and multitask

 

for Customer Service Representative

NO CALLS PLEASE. All qualified candidates will be subject to a background check. Only candidates being considered will be contacted.

Customer Care Specialists

Are you ready to be part of an amazing team?  We are looking for energetic, articulate and motivated Customer Care Specialists. We offer a flexible schedule, so you may work around school, performing arts, or other passions and a great starting hourly rate.  As a Customer Care Specialists every day is an opportunity for you to match consumers with a great dentist who meets their needs. 

Responsibilities:

  • Provide world-class customer care to ensure client satisfaction on every call
  • Manage inbound/outbound calls in a fast paced work environment
  • Respond to internet inquiries with timeliness, accuracy, and professionalism
  • Build consumer relationships with a friendly, personable and compassionate approach
  • Demonstrate sales ability to generate dental referral leads and drive company revenue
  • Ability to identify customer needs, overcome objections, and find solutions
  • Demonstrate excellent communication and computer skills
  • Driven to meet/exceed monthly performance goals

 

Qualifications:

  • At least 2 years of call center, customer service, or sales experience
  • Exceptional listening, communication, and problem-solving skills
  • Strong time management and organizational skills, with the ability to prioritize and multitask
  • Outstanding interpersonal and customer service skills
  • Ability to thrive in a fast-paced environment
  • High School diploma required, college degree a plus
  • Bilingual in Spanish is a plus
  • Ability to work a flexible schedule, including nights and weekends 

 

for Customer Care Specialist

NO CALLS PLEASE. All qualified candidates will be subject to a background check. Only candidates being considered will be contacted.

Software Engineer

We are looking for a full-stack engineer that is as passionate about delivering cutting edge and amazing UX/UI as they are about feeding that UI with APIs and services that rock the middle tier and keep the db purring. As part of an Agile development group operating like a startup, you will have tremendous impact from day one. You will be involved in full stack development of next generation applications for Futuredontics.

What you need for this position:

  • BS/MS degree in Computer Science, Applied Math, Physics, or related field from a leading institution
  • You have 3+ years of direct experience
  • Strong understanding of the software development lifecycle and software design principles
  • Experience with Test Driven Development and related Agile techniques and frameworks
  • Experience creating scalable web applications/API
  • Familiarity with web application architectures (REST, SOA)
  • Strong background with C#, MVC
  • Experience with any JavaScript framework jQuery, AngularJS, Knockout, Backbone
  • Experience with HTML, CSS, JSON, XML
  • Strong understanding of an RDBM (MS SQL ,MySQL and …)

 

Pluses:  

  • Experience with writing Automated tests BDD experience is a plus
  • Experience writing services in WCF
  • Any mobile development experience
  • Experience with high traffic/availability websites
  • Experience working in the cloud: Amazon, Rackspace, Azure, etc.
  • Knowledge of noSQL databases
  • Familiarity with health care information management platforms
  • Experience with maintaining Continuous Integration pipeline (Jenkins, TFS)

 

What you'll be doing:

  • Building cutting edge SaaS platforms and services
  • Web application/services using TDD / BDD techniques
  • Writing automated tests
  • Continuously enhancing and refactoring the codebase 

 

for Software Engineer

NO CALLS PLEASE. All qualified candidates will be subject to a background check. Only candidates being considered will be contacted.

Inside Sales Representative – SaaS Products

Why we need you:

Futuredontics® is looking for self-motivated, results-driven inside sales professionals to fuel our continued growth.  If you are passionate about winning, come join a group that knows how to win! 

As a Sales Representative at Futuredontics®, you will get to sell our award-winning cloud-based SaaS products to help dentists’ practices grow and thrive. 

  • PatientActivator – Email, text and phone patient communication software
  • WebDirector – Websites and online identity, including mobile and social networks
  • ReputationMonitor – Online reputation management software

What you’ll be doing:

  • Establish lasting, mutually beneficial relationships with clients
  • Consult dentists on how our suite of products can increase revenue while lowering operating costs
  • Make a high volume of outbound sales calls to dental practices each day

How to get the job:

  • A passion for sales – all day, all the time
  • 5-7 years of sales experience
  • A Bachelor’s degree preferred
  • Proven track record of consistently meeting aggressive sales goals
  • Energetic and outgoing personality with strong communication skills
  • Ability to navigate CRM, WebEx, PowerPoint, iPad and other software applications

 

for Inside Sales Representative – SaaS Products

NO CALLS PLEASE. All qualified candidates will be subject to a background check. Only candidates being considered will be contacted.

 
 
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