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What’s the “deal” with jobs at

1-800-DENTIST®, the nation’s #1 dental marketer, is a fast-growing, venture-backed company. Since 1986, we’ve helped over 7 million people find their perfect dentist. Today, thousands of dentists nationwide use our suite of dental marketing solutions to better serve their patients. We owe our success to a hard-working team who understands the value of a fun, dynamic work environment.

Whether you’re an experienced professional ready for new challenges or a recent grad looking for a great ground-floor customer service job, 1-800-DENTIST has the leadership and resources to make great things happen in your career. Our Los Angeles office is conveniently located near the 405 and LAX airport. Dress is casual, and innovative ideas are encouraged. We offer competitive benefits including medical, dental and vision coverage, a 401K plan, paid time-off — the works. If you’re looking for the opportunity to grow with a true industry leader, 1-800-DENTIST is the place for you.

Employment opportunities at 1-800-DENTIST

Vice President of Technology

The Vice President of Technology is accountable for the overall planning, organizing, and execution of IT functions at Futuredontics. This includes understanding customer requirements and transforming them into technical solutions as well as support and development of new technical solutions.

What you will do:

  • Develop the IT and development technology roadmap.
  • Design the technology architecture for Futuredontics services.
  • Productize solutions where appropriate, but step back from that objective when delivering non-product solutions.
  • Communicate vision, roadmap, development status and other material to stakeholder departments in Futuredontics and the parent company.
  • Implement a process-based approach to achieving organizational goals.
  • Analyze complex business needs presented by the user community or clients and design, build or buy technical solutions.
  • Define and maintain the software and IT development process from requirements through delivery and sustaining.
  • Support the product management process of Futuredontics.
  • Outsource work that cannot be efficiently done by team; optimize development around teams that are geographically distributed.
  • Ensure the consistency and maintainability of existing applications by creating, maintaining, and enforcing standards and processes for technical work.
  • Direct IT operations in executing production and network support tasks.
  • Develop schedules for application or service release and controls project by monitoring the progress of the software release and reporting status.
  • Direct and prioritize the work of subordinates.
  • Review and approve all designs, code and unit test plans.
  • Review and approve all business requirements prior to endorsing a technical solution.
  • Participate in all hardware and software evaluations and manage vendor contracts.
  • Represent the IT function at customer review meetings when required.
  • Direct employee development programs for technical staff.
  • Promote communication between users, operations, and development staff.
  • Perform salary administration, directs the recruiting of new hires, consultants or replacement staff.
  • Perform budgeting, forecasting, staff development and other corporate planning activity in support of Finance, the EVP and other executives.


for Vice President of Technology

NO CALLS PLEASE. All qualified candidates will be subject to a background check. Only candidates being considered will be contacted.


  • Minimum of 10 years of experience in information technology, with increasing levels of responsibility and success.
  • Bachelor’s degree in computer science or related field and Master’s degree in relevant field.
  • History in technical leadership roles; prior experience as an architect, senior developer or engineer at a major, industry-leading technology company and/or with a lead generation marketing service company.
  • Experience in managing development teams using a Microsoft .NET technology stack. Experience with Microsoft Dynamics CRM a plus.
  • Proven ability to engender and grow the trust of technical professionals.
  • Experience in current technologies and products used in the industry and Agile development processes, especially SCRUM.
  • Experience with two-sided marketplace web-based advertising platforms and with consumer focused applications and services.
  • Experience with providing technical services to SMBs.
  • Prior experience managing budgets, devising business plans and understanding the interplay of different business functions in a medium-sized company.
  • Demonstrated skill at developing a technical strategy in support of a business plan.
  • Ability to break down complex, multi-faceted issues into constituent parts while keeping the larger objective in mind so as to devise a balanced solution.
  • Demonstrated aptitude for customer empathy and translation of such empathy into direction for the technical team.

Customer Care Specialist

Are you ready to be part of an amazing team? We are looking for energetic, articulate and motivated Customer Care Specialists. We offer a flexible schedule, so you may work around school, performing arts, or other passions and a great starting hourly rate. As a Customer Care Specialists every day is an opportunity for you to match consumers with a great dentist who meets their needs.


  • Provide world-class customer care to ensure client satisfaction on every call
  • Manage inbound/outbound calls in a fast paced work environment
  • Respond to internet inquiries with timeliness, accuracy, and professionalism
  • Build consumer relationships with a friendly, personable and compassionate approach
  • Demonstrate sales ability to generate dental referral leads and drive company revenue
  • Ability to identify customer needs, overcome objections, and find solutions
  • Demonstrate excellent communication and computer skills
  • Driven to meet/exceed monthly performance goals



  • At least 2 years of call center, customer service, or sales experience
  • Exceptional listening, communication, and problem-solving skills
  • Strong time management and organizational skills, with the ability to prioritize and multitask
  • Outstanding interpersonal and customer service skills
  • Ability to thrive in a fast-paced environment
  • High School diploma required, college degree a plus
  • Bilingual in Spanish is a plus
  • Ability to work a flexible schedule, including nights and weekends


for Customer Care Specialist

NO CALLS PLEASE. All qualified candidates will be subject to a background check. Only candidates being considered will be contacted.

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