The story of our company stretches all the way back to 1980, when Bob and Tansy Goodman first licensed the now-famous 800 number through their company, Applied Anagramics, Inc. It was a moment of great foresight for the Goodmans, who understood a fundamental truth: People will always use the telephone when they're in need of a service provider.
In 1985, Applied Anagramics began allowing select dentists to use the 1-800-DENTIST number to promote their practices locally. However, it wasn't until the following year that things really took off. In early 1986, Fred Joyal and Gary Saint Denis - founders of our parent company, Futuredontics - contracted with Applied Anagramics to use the number for a new service devoted to matching qualified, pre-screened dentists with patients in need of dental care in Southern California.
It was an instant success. Just a few years later, our company licensed the use of the 1-800-DENTIST phone number for the entire country, taking our regional service nationwide and establishing our brand in the minds of prospective dental patients across the United States. In 2002, we formally acquired the phone number from Applied Anagramics and immediately launched a new website to complement our telephone service, and further assist patients in finding the right dentist.
Today, we proudly serve all 50 states and are the largest dentist-patient matching service in the country. We have been consistently ranked as one of the nation's top 1,500 brands by BRANDWEEK and are contacted by over 6.5 million patients each year. We've also expanded the services we offer dental patients and dental professionals, adding new programs and resources to our roster, including Dentistry.com, GoAskFred.com and PatientActivator.com. We have also expanded our charitable work, donating money, time and effort to organizations like The Children's Dental Center, Oral Health America and The National Children's Oral Health Foundation. Through it all, we have remained committed to our goal of encouraging great dental health by making it easy for patients to find a qualified dentist who meets their needs. After more than 20 years of working on smiles, it's safe to say that our future looks bright.
Our Proud Partners
The American Association
of Dental Office Managers
Hispanic Dental Association
Last updated: March 18, 2010
Effective date: March 18, 2010
This Web site is administered by Futuredontics, Inc. As part of the normal operation of our company and site we collect and disclose information about you. This Privacy Statement describes the information we collect about you and what may happen to that information.
Information We Collect
To match you with a dentist, either by telephone or via our online find-a-dentist pages, we require you to provide us with your full name, contact information such as address, telephone number and e-mail address ("personally identifiable information"), and dental need. In the course of using our service and/or Web site, we automatically track certain information about you. This information includes the URL that you just came from (whether this URL is on our site or not), which URL you go to next (whether this URL is on our site or not), what browser you are using, and your IP address. Most sites automatically collect this information.
Our Use of Your Information
We use the information you provide to return to you a list of member dentists from which you may choose your new dentist. Additionally, we use personally identifiable information about you internally to improve our marketing and promotional efforts, to statistically analyze site usage, to improve our content and product offerings and to customize our site's content and layout. We believe these uses allow us to improve our site and better tailor it to meet your needs.
If you send personal correspondence to us, such as an e-mail, letter or survey, we may collect such information into a file specific to you. All correspondence, either provided to us or if contained within a customer survey, are deemed the property of Futuredontics, Inc. upon receipt. Correspondence submitted to Futuredontics, Inc. may be used in whole or in part, without restriction, and in any medium, by Futuredontics, Inc. in its sole and absolute discretion for any purpose, including marketing, advertising, and educational purposes. At no time will Futuredontics, Inc. use, reproduce, or publish any correspondence with personally identifiable information.
If you request to receive information regarding our member dentists, products, services, and/or promotional campaigns via e-mail and/or text message, you may receive a follow-up e-mail, telephone call, and/or text message from Futuredontics, Inc. Standard text messaging rates and/or cell phone airtime rates may apply. If at anytime you would like to unsubscribe from future communications from Futuredontics, Inc., please click here or contact us via e-mail at email@example.com.
Our Disclosure of Your Information
We reserve the right to use and to disclose to third parties all of the information that we collect from you over the telephone or online, in any way and for any purpose. Once you have selected a new dentist, either by telephone or through the use of our Web site, we will share your personally identifiable information with your dentist. If you request to be matched with a dentist for a specific dental product or brand, we may share your personally identifiable information with the company manufacturing the product. In addition, Futuredontics, Inc. cooperates with all law enforcement inquires. Therefore, local, state and federal law enforcement can request your name, street address, city, state, zip code, phone number, and e-mail address. Due to the existing regulatory environment, we may be forced to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. Further, we can disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate. Therefore, although we use industry-standard practices to protect your privacy, we do not promise, and you should not expect, that your personally identifiable information or private communications will remain private.
Your Privacy Rights
Our consumers can request and obtain from us once a year, free of charge, information about the personally identifiable information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of personally identifiable information that was shared and the names and addresses of all third parties with which we shared such information in the immediately preceding calendar year. If you would like to request this information, please submit your request in writing to:
Chief Technology Officer - Privacy Statement
6060 Center Drive, 7th Floor
Los Angeles, CA 90045
Changes to Privacy Statement
The terms of this privacy statement will govern the use and any information collected while it is in place. Futuredontics, Inc. reserves the right to change this Privacy Statement at any time, so please re-visit this page as often as you wish. In case of any material change, we will change the "Last Updated" date in this Privacy Statement. Changes to this Privacy Statement are effective as of the stated "Last Updated" date and your continued use of this site on or after the "Last Updated" date will constitute acceptance of, and agreement to be bound by, those changes.
Futuredontics, Inc. uses industry-standard efforts to safeguard the confidentiality of your personally identifiable information, such as firewalls and Secure Socket Layers. However, "perfect security" does not exist on the Internet.
WEB SITE TERMS AND CONDITIONS OF USE; DISCLAIMER
By accessing the site and its content, you, (hereafter referred to as "users") agree to be bound by the terms and conditions set forth herein. We reserve the right to change the terms and conditions at any time, and users agree to abide by the most recent version each time users view this site. Users are accordingly urged to reference the conditions set forth each time they access the site. Failure to follow these terms and conditions shall be construed as a violation of this agreement.
The user agrees to hold harmless Futuredontics, Inc., its shareholders, officers, directors, employees, affiliates and contributors from all claims arising out of, or related to the information contained within this site, access or use of, or inability to access or use the site.
Unless otherwise stated, all content contained herein, including but not limited to, the graphic images, audio, video, text, html codes and buttons contained herein and their arrangements, are owned or licensed by Futuredontics, Inc. and/or its contributors and may not be copied, reproduced, republished, posted, transmitted or distributed in any way without the prior written consent of Futuredontics, Inc. Nothing contained in this site shall be construed as conferring by implication, estoppel, or otherwise, any license or right to any copyright, patent, trademark or other proprietary interest of Futuredontics, Inc. or any third party. All trademarks used or referred to in this Web site are the property of the Futuredontics, Inc. and/or their respective owners.
The information provided on this site is free of charge and for informational purposes only and does not create any relationship between you and Futuredontics, Inc. or any of its officers, shareholders, owners, employees, affiliates or representatives. Links on this site may lead to services or sites not operated by Futuredontics, Inc. No judgment or warranty is made with respect to such other services or sites and Futuredontics, Inc. takes no responsibility for such other sites or services. A link to another site or service is not an endorsement of that site or service. Any use you make of the information provided on this site, or any site or service linked to by this site, is at your own risk.
The dental information presented throughout this Web site is not intended to be construed as, or to be a substitute for professional advice. The information provided is for general informational purposes only and is not to be taken as medical or dental advice or treatment information. Although we may cite certain medical and/or dental procedures, perspectives, and products, we do not recommend or endorse them in any capacity. While we strive earnestly to update its resources for consumers and professionals, any individual reliance on this information is at the individual's own risk. We do not guarantee the accuracy of the information found herein, and further disclaim all liability or responsibility for injury or impairment experienced by any users who utilize any products, information or concepts.
Futuredontics, Inc. makes no representation or warranty of any kind with respect to this site or any service accessible through this site. Futuredontics, Inc. expressly disclaims all express and implied warranties including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. In no event will Futuredontics, Inc. be liable to any party for any direct, indirect, incidental, special, exemplary, consequential, or other damages (including, but not limited to, lost profits, business interruption, loss of programs or data) without regard to the form of action and whether in contract, tort, negligence, strict liability, or otherwise, arising out of or in connection with this site, any content on or accessed through this site or any site service linked to, or any copying, displaying, or use thereof.
For specific medical or dental questions, please see a licensed health care professional.
The user is responsible for complying with the laws of the jurisdiction from which the user is accessing this site and agrees that he/she will not access or use the information on this site in violation of such laws.
Dentists must apply to become a member of the 1-800-DENTIST® program, which involves completing detailed applications and passing our rigorous screening process. Our Quality Assurance department is dedicated to the initial screening and continued monitoring of member dentists, which includes, but is not limited to:
Verifying that member Dental Licenses are current and in good standing, not currently subject to disciplinary action, and carry malpractice insurance
Requiring certification for any claimed specialty or service.
Maintaining detailed dentist information, including school attended, services offered, office hours and more
Validating claims of practice features such as the ability to treat young children or state-of the-art equipment
Surveying patients on an ongoing basis to assure the highest level of satisfaction and care.
Once dentists pass our screening requirements they pay a membership fee, which may be either a flat monthly rate or on a per-lead basis. If any member fails to uphold our high standards (based on the criteria above or feedback from the consumers we match with their practice), they may be removed from the service. 1-800-DENTIST does not dictate member dentists' fees, treatment options or the manner in which they practice.
Consumers who call us or visit our website are asked to provide information including their location, dental need, insurance and preferred payment method. Based on these factors, 1-800-DENTIST searches for a member dentist who matches these needs, recommends the practice and, whenever possible, directly connects callers to the dentist's office so they can make an appointment. The service is completely free to consumers.